You are in our wholesale store (B2B). If you are here, you have probably encountered a technical obstacle and cannot use our website to the fullest extent. We hope that the following guide will help you solve the problem.
If you are not an entrepreneur and are looking for our on-line retail store, please visit www.blueshadow.pl
REGISTRATION PROBLEM
For correct registration it is necessary to provide all the data in the required fields (marked with an asterisk). Failure to fill one of the required fields makes the registration impossible. In case of any problems with the registration, please contact us at [email protected] or telephone number +48 42 212 7777 (from 7:00 to 15:00)

INCORRECT EMAIL ADDRESS
If the address provided during the registration process is incorrect, automatic verification takes place. If you receive a message that the email address provided is already in the database, please contact us: [email protected] either by phone +48 42 212 7777 (from 7:00 to 15:00)

PROBLEMS WITH LOGGING IN
When logging in, enter the same information as during the registration process. Before logging in for the first time, a wholesale store employee will contact you to activate your account. If you encounter a problem the first time you log in, make sure your account has been activated.
If the provided data is correct and logging in is still impossible, check that the correct address has been entered in the browser address: www.b2b.blueshadow.pl
If the provided data and website address are correct and you are still unable to log in, please contact us by email: [email protected] or by phone +48 42 212 7777

NO VISIBLE PRICES
Wholesale prices are available to our partners. To see the wholesale prices, after confirming the registration by our team, log in to your account (providing the same data as when registering). If, despite confirmation of registration by the wholesale store service and correct login, wholesale prices are still invisible, please contact us by email: [email protected] or by phone +48 42 212 7777 (from 7:00 to 15:00)

NO CONFIRMATION OF A PLACED ORDER
Each order is confirmed by email. The confirmation includes the individual order number and its summary. If you have not received any confirmation, please make sure that the order has been placed correctly, i.e. the full shipping address has been provided and the order has been confirmed.
If a message appears on the page that the order has been placed and you still haven't received the confirmation, please contact us by email: [email protected] or by phone +48 42 212 7777 (from 7:00 to 15:00)